Ivo Coach

REACH AI-MAZING LEARNING

Maths AI tutor for diverse learners in their own language, everywhere, 24/7.

Ivo Coach is now also available for individuals to order!

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TERMS OF USE

General information on the use of the service

  1. These Terms of Use (the "Terms") apply between users (the "User") of Ivo Coach (the "Service") and Oy Ivoprog Ab (the "Service Provider"). The User must read and accept these Terms before using the Service.
  2. By continuing to use the Service, the User accepts the amended Terms and agrees to be bound by them.
  3. The Service is designed to provide Users with learning opportunities in an electronic environment.
  4. Access to and use of the Service is subject to compliance with these Terms and applicable local and international laws and regulations.

Registration and user account

  1. To use the Service, you must register and create a user account. You are responsible for ensuring that the information you provide is accurate and up-to-date.
  2. You are responsible for the security of your user account and password. The username and password are personal to the user and may not be disclosed or divulged to any third party.
  3. The right to use the service is personal and cannot be sub-licensed.

Data protection and personal data

  1. The Service Provider shall process the User's personal data in accordance with the Service Provider's Privacy Policy in force from time to time.
  2. The Service Provider collects and processes the data provided by the User, for example, in order to provide and improve the service.

Fees and pricing

  1. For consumer customers, chargeable services are charged at the time of order.
  2. The prices and terms of payment for the use of the service are set out in the separate terms and conditions of sale. The user accepts the terms and conditions of the shop at the time of ordering.
  3. Payments must be made in accordance with the agreed schedule. The Service Provider has the right to suspend the User's access to the Service if payments are not made on time.

Content of the Service and changes

  1. The Service is available 24 hours a day, 7 days a week. However, the Service Provider has the right to temporarily suspend the Service or any part thereof for maintenance, installation, modification, excessive load on the system or any other similar reason without compensation or reimbursement.
  2. The Service Provider reserves the right to modify and remove parts of the Service, to change free parts of the Service into paid parts, or to discontinue the Service in whole or in part.
  3. The Service Provider reserves the right, at its sole discretion, to modify these Terms.

Obligations and responsibilities of the user

  1. The User undertakes to use the Service in accordance with the law and good practice.
  2. The User shall not upload, distribute or promote illegal, offensive, racist, threatening or otherwise harmful content.
  3. You are responsible for your own equipment and network connection necessary to use the Service.
  4. The User agrees to keep the information contained in the Service confidential by not sharing or publishing the content of the Service or by disclosing it to any third party.
  5. The User undertakes to act in accordance with these Terms of Use, other rules and guidelines for the use of the Service, and in accordance with the law and good practice in all his/her use of the Service. You also agree to comply with the rules and guidelines set forth elsewhere on the Service.
  6. The right to use the Service is personal and the User agrees not to sublicense it.

Materials and intellectual property rights on the Service

  1. The Service and the Content are the property of the Service Provider or its partners and are protected by copyright laws and international copyright treaties. All intellectual property rights relating to the Service and the Content (including copyright, registered and unregistered trademark and design rights, domain names, patents, database rights and trade secrets) belong to the Service Provider or its partners. All rights reserved.
  2. The User is granted a limited, non-exclusive right to use the content of the Service for personal learning and education.

Limitation of liability

  1. The Service Provider shall not be liable for any interruptions, failures or loss of data that may result from the use of the Service.
  2. The Service Provider is not responsible for services or content provided by third parties to which the Service may contain links.

Termination of the Agreement

  1. The User has the right to terminate this Agreement at any time by discontinuing use of the Service.
  2. The Service Provider has the right to terminate this Agreement and block the User's access to the Service if the User breaches these Terms.
  3. If the Service Provider suspends or terminates the Service in accordance with these Terms, the Service Provider shall not be obliged to refund any fees paid by the User or pay any other compensation.

Applicable law and dispute resolution

  1. These Terms are governed by Finnish law, excluding its conflict of law provisions. The Parties shall seek to resolve any disputes arising out of these Terms or their application primarily by negotiation. If negotiations do not lead to an amicable settlement, disputes shall be settled by the District Court of Helsinki, Finland. The consumer user may also bring the dispute before the district court or consumer dispute board of his/her place of residence.
  2. Under certain conditions, the Consumer-User has the right to bring a dispute concerning a contract concluded with a third party trader in the Service before a Consumer Disputes Board. Similarly, in the event of a dispute with the Service Provider, he may take action. Before taking the matter to the Consumer Disputes Board, the consumer is recommended to contact the Consumer Advice Centre.